Below you’ll find answers to our most frequently asked questions. If you can’t find what you’re looking for, please do not hesitate to get in touch.

What is your minimum order quantity?
What are your freight charges, and how long does shipping take?
What is your same day dispatch cut-off time?
What is your returns/exchange policy?
What are your warranty terms?
How does Dead on Arrival (DOA) work?
What is your return address?
How does the Mobile HQ Mobile Phone Display Refurbishment Service work and what are the terms?
How does the MHQ Mobile Phone Display Buyback Program work and what are the details?
Can I trust your website to make purchases?
What method of payments do you accept?
Do you have an ABN?