Display Refurbishment Service Form
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Please note: We can only refurbish OEM A grade displays. Anything that does not pass will
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| Model | Price (exl gst) | |
| iPhone 6 | $21 | |
| iPhone 6 Plus | $24 |
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| iPhone 6s | $24 |
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| iPhone 6s Plus | $27 |
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| iPhone 7 | $27 | |
| iPhone 7 Plus | $33 | |
| iPhone 8 | $33 | |
| iPhone 8 Plus | $37 | |
| iPhone X | $80 | |
| iPhone XR | $65 | |
| iPhone XS | $80 | |
| iPhone XS Max | $95 | |
| iPhone 11 | $80 | |
| iPhone 11 Pro | $130 | |
| iPhone 11 Pro Max | $130 | |
| iPhone 12 / 12 Pro | $275 | |
| iPhone 12 Mini | $275 | |
| iPhone 12 Pro Max | $275 | |
| iPad Air 2 [Please remove the home button first & do not send it with the device - just the display] PLEASE NOTE: If a backlight replacement is required on an iPad Air 2, an additional $40 fee will be incurred. |
$105 |
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| iPad Air 3 [Please remove the home button first & do not send it with the device - just the display] PLEASE NOTE: If a backlight replacement is required on an iPad Air 3, an additional $40 fee will be incurred. |
$165 |
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| iPad Mini 4 [Please remove the home button first & do not send it with the device - just the display] PLEASE NOTE: If a backlight replacement is required on an iPad Mini 4, an additional $40 fee will be incurred. |
$105 | |
| iPad Mini 5 [Please remove the home button first & do not send it with the device - just the display] PLEASE NOTE: If a backlight replacement is required on an iPad Mini 5, an additional $40 fee will be incurred. |
$130 | |
| iPad Pro 9.7" [Please remove the home button first & do not send it with the device - just the display] PLEASE NOTE: If a backlight replacement is required on an iPad Pro 9.7", an additional $40 fee will be incurred. |
$105 | |
| iPad Pro 10.5" [Please remove the home button first & do not send it with the device - just the display] PLEASE NOTE: If a backlight replacement is required on an iPad Pro 10.5", an additional $40 fee will be incurred. |
$150 | |
| iPad Pro 12.9" [Please remove the home button first & do not send it with the device - just the display] PLEASE NOTE: If a backlight replacement is required on an iPad Pro 9.7", an additional $40 fee will be incurred. |
$170 | |
| Samsung S8 | $140 | |
| Samsung S8 Plus | $140 | |
| Samsung S9 | $140 | |
| Samsung S9 Plus | $140 | |
| Samsung S10 | $180 | |
| Samsung S10+ | $180 | |
| Samsung S10e | $180 | |
| Samsung S10 5G | $200 | |
| Samsung S20 | $200 | |
| Samsung S20 Plus | $200 | |
| Samsung S20 Ultra | $200 | |
| Samsung S21 | $200 | |
| Samsung S21 Plus | $200 | |
| Samsung S21 Ultra | $200 | |
| Note 8 | $150 | |
| Note 9 | $150 | |
| Note 10 | $200 | |
| Note 10 Plus / 5G | $200 | |
| Note 20 | $220 | |
| Note 20 Ultra | $220 | |
Please note: Do not send the home button with your iPad Air2, iPad Air 3, iPad Mini 4 , iPad Mini 5, or iPad Pro screen for refurbishment as we cannot guarantee its return.
Last Update 04.05.22
HOW DOES IT WORK?
How does the Mobile HQ Mobile Phone Display Refurbishment Service work?
To submit a refurbishment service job:
1. Complete the online display refurbishment service form.
2. Send your displays back to Mobile HQ with your Refurbishment Service (RS) number clearly on the box to:
Mobile HQ
Atn: Refurbishment Service
9 Frankston Gardens Drive, Carrum Downs, Victoria 3201
Please remember to package the displays carefully so no further damage occurs during shipping.
3. When the displays are refurbished, we will contact you to organize payment for the service. Payment can be made by direct deposit,
credit card or added to your pre-approved MobileHQ credit account.
4. Once payment has been confirmed, we will ship the displays straight back to you on the same or next business day.
Please note: Depending on the size of the refurbishment service order it can take upto 1-2 weeks to turn around.
If you would like to get a more accurate estimate on turn around time depending on the size, please call us on 1300 868 486.