BUY BACK Program
Earn easy money for your damaged Mobile Phone Displays.
BONUS 10% PAYOUT WHEN YOU CHOOSE ACCOUNT CREDIT!
HOW DOES IT WORK?
How does the MHQ Mobile Phone Display Buyback Program work?
The MobileHQ screen buy back program is a great way for you to add extra margin to your repairs.
The process is super easy,
1. Complete the form on this page.
2. Ship back the displays as per the instructions on our buy back page.
3. We will sort, test and report on the outcome. We are only able to accept broken OEM displays, where the touch functionality and display works perfectly.
4. You will get an email with the detailed report on what passed and your payout figure.
5. This amount is automatically added to your account for you to spend with MobileHQ!
If you need us to return the rejected displays please make sure you select that option in the buy back form.
We will ship it back with your next order, or can send straight away and remove the shipping costs from your credit.
We'd be more than happy to provide boxes or shipping connotes to make the process even easier. Just get in touch on 1300 868 486 or [email protected] !
WHAT STEPS TO TAKE
To take advantage of our Buyback program, please follow the steps below:
1. Collect up your damaged displays for buy back - please try and save up more than 10 displays at a time before submitting a Buy back request.
2. Click on the Mobile HQ Buyback online form in your My Account section or use the form below.
3. Complete the form with all the relevant information.
4. Package all the displays safely into a box (please note, that although the glass is broken, we need to protect the LCD in shipping!) Write the Buy Back ID on the box - the Buy Back ID will be given to you after completing the form and will be included in your confirmation email.
5. If you requested one, wait to receive a con-note from Mobile HQ via email, once received, print out and stick to the box with the displays for Buy Back.
If you do not receive an email with a con-note after requesting one within 24 hours, please contact us on [email protected] or 1300 868 486.
6. Drop off at your nearest Australia Post outlet
T&C's
*Mobile HQ reserves the right at its discretion to reject any or all displays sent back for Buy Back for any particular reason deemed necessary by Mobile HQ.
* Any displays rejected can either be returned to the customer (with next order placed, or by itself, postage costs would apply), or disposed of by Mobile HQ free of charge.
* Payments are only made upon inspection and acceptance by Mobile HQ Buy Back staff.
* Mobile HQ reserves the right to decline the right to send a con-note depending on the quantity of displays being sent for Buy Back.
* Mobile HQ only buys original displays with 100% working LCD and touch components.
Please add minimum one item.
Selected Device
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